Fraud Supervisor

Location: Cincinnati
Posted on: October 19, 2024

Job Description:

GENERAL FUNCTION: Assists the deposit fraud manager in developing and implementing the fraud detection/prevention program, including design of workflow and supervision of staff. Assists in the development of policies and procedures related to fraud detection. Work in concert with Bank Protection Investigators and Fraud Analysts to identify fraud trends and patterns. Fraud Supervisor must have in-depth understanding of regulatory requirements related to fraud detection/investigations, including Suspicious Activity Reports, USA Patriot Act, OFAC, Reg CC and FACTA as well as expertise/understanding of fraud detection/investigation concepts and practices.

ESSENTIAL DUTIES & RESPONSIBILITIES:

* Assists the deposit fraud manager in developing and implementing the fraud detection/prevention program.

* Supervises a team of fraud analysts who review fraud detection software to identify and report potential suspicious/fraudulent activity. Provides direction in the investigation and evaluation of suspicious activity.

* Assists in the development of fraud detection tactical and strategic planning.

* Assists in the development of training programs as well as policies and procedures for the department.

* Reviews statistical analysis reports to determine system and staff efficiency.

* Establishes fraud detection performance metrics.

* Serve as a liaison with Information Technology in the development, enhancement, and ongoing maintenance of fraud detection systems.

* Communicates significant issues to management; makes recommendations when weaknesses are identified.

* Interacts with bank examiners and/or internal auditors in reviewing the Bank''s fraud detection program. Addresses and corrects issues raised in audits and exams.

* Works fraud queues, as needed.

* Assumes additional responsibilities and leads special projects as assigned.

SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

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