GENERAL
FUNCTION: Serves as a
liaison between IT, Operations and the business line
to
analyze non-standard business
and user needs, document requirements, and resolve
complex
system problems. Coordinates
development and support for new and existing
applications.
Possesses a sound
understanding of business systems and industry requirements. Acts
as a
team leader for assigned
projects. Partners with the business unit to develop a solid
knowledge
base of the business line,
including the business plan, products, processes and revenue
streams.
Coordinates business
requirements definition, development, testing, implementation and
support
for new and existing systems.
Identifies, researches and analyzes production problems,
develops
solutions and coordinates
resolutions. Oversees enhancements in order to maintain
productivity
and
efficiency.
DUTIES AND
RESPONSIBILITIES:
·
Plays a key role in the planning,
testing, and implementation of system enhancements
and
conversions. Ensure system enhancements follow the
appropriate IT guidelines, meet or exceed
user requirements, and are completed in a timely
fashion. May perform project leader role for
projects.
·
Functions as the liaison between the
business line, operations, and the technical areas throughout the
project cycle
·
Acts as team leader for
projects
·
Identifies system enhancements,
documents business needs and determines development
impact
to current system processing. Works with
programmers and users to ensure accuracy of
enhancements.
