Client Compliance Counsel
Company: Taft Stettinius & Hollister LLP
Location: Cincinnati
Posted on: October 19, 2024
Job Description:
Taft is currently seeking a Client Compliance Counsel to join
our team in ourChicago, Cincinnati, Cleveland, Columbus, Dayton,
Indianapolis or Minneapolis office.
Join a modern law firm in supporting client-first initiatives and
furthering efforts to ensure compliance with client contractual
requirements and Outside Counsel Guidelines. This role is intended
for a self-starting individual with the ability to be both detail
oriented and have a strong understanding of broader goals and
initiatives while providing guidance and directions to key
stakeholders. The individual hired in this role will work closely
with the Client & Innovation Office, General Counsel's Office,
several operations departments and functions, firm leadership, and
relationship partners to identify, effectively communicate, and
monitor the firm's client obligations under Outside Counsel
Guidelines, Requests for Proposals, client audits and
questionnaires, and other client-communicated requirements.This
position will be critical in improving and managing a robust
process that includes internal communication and
expectation-setting with key stakeholders, gathering, managing and
tracking information, ensuring timely responses to clients,
identifying and communicating important client requirements,
obligations, and trends, and collaboratively engaging with several
departments and individuals across the firm to ensure ongoing
compliance with client requirements.
Scope of Responsibilities:
- Management and oversight of the firm's obligations under
existing Outside Counsel Guidelines ("OCGs") and other
client-required agreements.
- Responsible for ensuring ongoing compliance with
client-required obligations.
- Effectively work with the Client & Innovation Office and the
General Counsel's Office to identify client compliance and
adherence needs, obligations, and deliverables.
- Responsible for ensuring timely, effective, and complete
responses to client questionnaires and audits.
- Develop, execute, and manage processes to track, organize, and
centralize information and responses to client questionnaires and
audits and identify and utilize appropriate approaches and
technology tools to support such processes.
- Oversee the utilization of platforms and technology tools for
OCGs, client questionnaires, and other tracking and knowledge
management platforms.
- Identify key stakeholders responsible for carrying out the
firm's obligations under OCGs, other client-required agreements,
submitted RFP responses, and client questionnaires; establish and
manage the process to communicate and track initial directions and
ongoing compliance with such obligations.
- Provide direction and guidance to key stakeholders regarding
compliance with client-required obligations.
- Identify and develop an appropriate cadence and overall
approach for reoccurring and consistent confirmations that
obligations in OCGs, client questionnaire responses, successful RFP
responses, etc. are in compliance.
- Develop strong relationships with internal departments and
coordinate the methods of information sharing, data collection,
centralized processes, knowledge management, and response
requirements.
- Identify key themes within requirements and requests from
clients in client questionnaires, OCGs, and RFPs; document and
communicate such themes to the appropriate firm stakeholders with
recommendations for policies, trainings, and internal
communications.
- Identify, develop, and centralize preferred language and
responses for client questionnaires and certain RFP
questions.
- Supervise professional staff supporting client
compliance-related work and initiatives.
- Maintain current knowledge of the firm's organizational
structure, policies, and procedures.
- Facilitate and foster effective, timely, and responsive
communication with client contacts and internal
stakeholders.
- Work with Client & Innovation Office, General Counsel's Office,
IT, Marketing & Business Development, Operations, HR, and other
department teams as collaboration opportunities and needs
arise.
- Other duties as assigned.
Skills and Experience Required:
- Experience working in a professional services, legal, law firm,
and/or law department setting.
- Familiarity with OCGs and client questionnaires.
- Ability to take initiative and build new processes and
approaches.
- Excellent analytical skills, with the ability to assess,
interpret, and effectively communicate contractual obligations and
requirements.
- Strong communication and organization skills with superior
interpersonal skills.
- Superior judgment and ability to problem solve.
- Collaborative mindset and ability to effectively
collaborate.
- Client service mindset.
- Strong to advanced technology skills.
- Excellent attention to detail.
- Ability to adapt to changing demands and work well in a
fast-paced environment.
- Enthusiastic professional who maintains and upholds
confidentiality and has an initiative-taking work ethic.
Basic Qualifications:
- Degree: Juris Doctor
- Work Experience: Four or more years working in a legal or
professional services setting, and two or more years of process
oversight or management experience.
Preferred Qualifications:
- Prior experience in a client compliance, legal operations,
outside counsel management, and/or legal project management
role.
- Experience with Intapp Terms, Aderant Onyx, and/or similar
technology platforms.
- Prior law firm experience.
- Prior corporate law department experience.
Candidates interested in the Chicago office should apply here.
Candidates interested in the Cincinnati office should apply
here.
Candidates interested in the Cleveland office should apply
here.
Candidates interested in the Columbus office should apply here.
Candidates interested in the Dayton office should apply here.
Candidates interested in the Detroit office should apply here.
Candidates interested in the Indianapolis office should apply
here.
Candidates interested in the Minneapolis office should apply
here.
Taft is a State of Minnesota and City of St. Paul Affirmative
Action Employer as required in those jurisdictions. Taft is an
Equal Opportunity Employer. The information in this posting
presents general duties, tasks, and responsibilities but is not
intended to be an exhaustive listing.Taft Stettinius & Hollister
LLP participates in E-VERIFY.
Keywords: Taft Stettinius & Hollister LLP, Anderson , Client Compliance Counsel, Legal , Cincinnati, Indiana
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