Commercial Data Analyst
Company: Fifth Third Bank
Location: Cincinnati
Posted on: October 12, 2024
Job Description:
Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to
take the next step? Discover a career in banking at Fifth Third
Bank.GENERAL FUNCTION:Experienced professional who conduct business
analysis, improves process, and resolves problems. Leads a range of
key business deliverables including market analysis, customer
analysis, business cases, business requirements, testing,
implementation and support for new and existing systems., reviewing
procedures, audit remediation, and/or process/product
documentation. Improves current processes, recommends changes and
drives positive change. Leads technical teams in automation and
delivery of new capabilities. Critical leader in project delivery
who must collaborate with many internal and external
stakeholders.Responsible and accountable for risk by openly
exchanging ideas and opinions, elevating concerns, and personally
following policies and procedures as defined. Accountable for
always doing the right thing for customers and colleagues, and
ensures that actions and behaviors drive a positive customer
experience. While operating within the Bank's risk appetite,
achieves results by consistently identifying, assessing, managing,
monitoring, and reporting risks of all types.ESSENTIAL DUTIES AND
RESPONSIBILITIES:
- Possess solid knowledge of the Commercial business line
including strategy, business plans, products, processes and revenue
streams.
- Provides knowledge to data analysis, process improvement, and
problem resolution tasks.
- Leads creation of deliverables including market analysis,
customer analysis, business cases, business requirements, test
plans, procedures, audit remediation, and process/product
documentation.
- Review procedures and product features and recommend changes
for improvement with an emphasis on risk control, customer
experience and efficiency.
- Provide input for and assist in the creation of project plans,
work assignments, target dates and other aspects of assigned
projects.
- Acts as team leader for assigned projects.
- Identifies system enhancements, documents business needs and
determines Development impact to current system processing. Works
with programmers and users to ensure accuracy of enhancements.
- Identifies product enhancements, documents business needs and
determines development impact to current system processing. Works
with product managers, IT resources and users to ensure accuracy of
enhancements.
- Provides guidance and context in prioritizing and determining
complexity of problems and requests.
- Drive projects toward completion of defined plans through
direct participation in development or oversight of
deliverables.
- Function as a liaison between the business line, operations,
and the technical areas throughout the project cycle.
- Collaborate with internal and external users in defining
project and application requirements.
- Works with development resources (in house and third party) to
ensure development work is completed to specification.
- Assume a primary role in the testing and implementation of new
processes, applications, enhancements and/or conversions.
- Lead vendor collaboration forums and drive alignment between
vendor and internal objectives
- Provide users with documentation and maintain manuals, training
materials and other reference materials.
- Where/when necessary, author documentation, manage
communication and provide training to internal stakeholders
- Coordinate activities around user acceptance testing of product
enhancements including development of UAT test plans, coordinate
subject matter experts and customers testing, and ensure internal
and external release quality.
- Identifies, researches, and analyzes production problems
develops solutions, and resolves problems.
- Partner with relevant parties including LOB and IT in the
research and resolution of system and process problems.SUPERVISORY
RESPONSIBILITIES:May assist with onboarding new team
members.MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Bachelor's degree with an emphasis on MIS, Finance,&/or
Business or equivalent combination of education and
experience.
- Master's degree preferred.
- Minimum 5-8 years experience in Banking, Systems or
Operations.
- Six Sigma Green Belt or PMP certification preferred.
- Possesses a broad understanding of Payments industry and
supporting business system requirements.
- Ability to lead large matrixes groups toward the development of
common solutions.
- Ability to manage multiple projects, work under pressure, and
adapt to changes in the work environment.
- Ability to present to senior leadership on sensitive subject
matters.
- Highly skilled in Windows based software programs (Outlook,
Word, Excel, PowerPoint, Visio). Tableau and Access preferred.
- Excellent analytical skills.
- Excellent written and oral communication skills.
- Excellent presentation skills.Commercial Data AnalystLOCATION
-- Cincinnati, Ohio 45202Fifth Third Bank, National Association is
proud to have an engaged and inclusive culture and to promote and
ensure equal employment opportunity in all employment decisions
regardless of race, color, gender, national origin, religion, age,
disability, sexual orientation, gender identity, military status,
veteran status or any other legally protected status.
Keywords: Fifth Third Bank, Anderson , Commercial Data Analyst, Accounting, Auditing , Cincinnati, Indiana
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